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Policies

 

 

CANCELLATION POLICY 

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Please notify that we have a cancellation/rescheduling policy of 8 business hours (9.00am – 6:00pm) prior to your appointment.  Notices can be given through email or phone, otherwise we reserve the right to charge 100% of the session fee.

 

Every effort will be made to give the allocated appointment to another patient. In case of success, the missed appointment or late cancellation fee will be waived. 

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WEATHER POLICY

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During Black Rainstorm Warning and Typhoon Signal No.8 or above, our clinic will be closed.  The clinic will reopen within 60-90 minutes after the typhoon or rainstorm signal is lowered - except when the signal is lifted after 4pm in the afternoon, the clinic will re-open the next working day.

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Our staff will contact patients to re-schedule appointments either prior to or following the resumption of business.

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